How Can You Become the Vet's Pet? : Dr. Primm's Warm and Fuzzies

How Can You Become the Vet's Pet?

by Kathryn Primm DVM on 08/10/12

I have been reading and enjoying Dr. Marty Becker's new book, Your Cat:The Owner's Manual. In it, he has little blurbs called "Dr. Becker's Best" and one of them caught my eye.  It is entitled "How to Become a Veterinary Favorite".  Of course I had to read it closely to see if I agree! :P
Here are the features he lists and then I will add my two cents worth (if I have them):
-You are a tiny bit early for your appointment. (Yep, we DO like this because it gives us a little time to get you started before we feel like we are running behind.  We pride ourselves on minimal wait times and efficient service.)
-You treat the entire staff with respect, warmth and good humor. (We seldom have an issue with this because most people respond warmly to our open and friendly attitude, but you all know that I say, "If you see someone without a smile, give them yours." It is a practice that helps everyone.)
-You come armed with a full history of your pet's medical problem, the more detailed, the better.  (This one comes into play when someone other than the owner brings a pet in.  If you need to have someone bring your animal in for you, make sure you are readily available by phone if we have questions.)
-You've trained your cat to welcome, not fear, a veterinary visit, and you went through gentling techniques with your pet so we can easily examine everything. (Most people do not realize what a difference they can make with a cat by teaching it that the carrier is a GOOD thing. :) It CAN BE DONE. )
-You accept our recommendations. It goes without saying that we want the best for your pet and if you follow our suggestions, it gives us the best chance to do a good job.)
-You pay your bills. (We are here because we love animals and even though we probably would donate our time to the cause, we do have to pay for our equipment, building, uniforms and all the things that keep our doors open and our hospital clean and comfortable. A wise professor once told me, "Just because you love your job, does not mean that you should not get paid for it.")
-If we exceed your expectations, you recommend us to others with enthusiasm and frequency. (It is the highest compliment for you to put your stamp of approval on us to friends and family!)
I am going to continue to highlight Dr. Becker's pearls of wisdom from time to time, but really you should read this book.  It is entertaining and informative.  You can even read a copy in my exam room, so stop by anytime!

Comments (0)


Leave a comment


9504 Lee Hwy,  Ooltewah, TN 37363     423-238-7387    info@applebrookanimal.com