First week of school and our grade is in....
by Kathryn Primm DVM on 08/16/12
Every 2 years, each veterinary facility in the state of Tennessee must be inspected by state inspectors. There is a long check list and each item must be checked off to receive a "premises permit". The state Board of Health has established some guidelines to assure that all veterinary patients are getting a minimum standard of care statewide. Applebrook Animal Hospital has never received lower that 98% and for the last two years, we have received 100%!
I want to thank my awesome staff for insuring that our facility is clean and odor free and so much more. They go ABOVE and BEYOND the minimum standard of care in ways that are not inspected. Yes, it is important that there be an established minimum, but the real achievement is when a pet wakes from anesthesia safe and comfortable in someone's arms. When a boarding pet feels out of sorts from being away from home and someone takes the time to warm his food and hand feed him. When we have foster kittens and one gets sick on a Sunday and the assistant takes her home for the weekend to give TLC. These are the things that make me proud of my work and my staff. My staff renews my faith in people and energizes my resolve to make a difference every day. Thank you!
